How to Remove a Pixie Point from your Account

NOTE: The Pixie Point you wish to remove from your account must be placed next to the phone.  If the Point is too far from the phone you will be presented with the warning below. 

To delete the Point:

  1. Open the App
  2. On the Main Screen swipe left on the Point you want to remove.
  3. A menu will appear. Tap on “Point Setting.”
  4. Tap on “Remove Point” on the Bottom of the screen and follow instructions from there
  5. Once deleted from one phone, the Point goes back to factory mode and can be paired to another phone or account

NOTE: If you find that the adhesive has become less sticky in your accessories pack there are replacement adhesive stickers.

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