Why did the Panorama scan fail?

Panorama scan is one of several methods to complete a Pixie search. 

There are several reasons why a Panorama scan may fail and require the Walk method:

  • The signal quality, between the Phone Point and the Pixified item is too low. Thus the distance measurements cannot be obtained during the scan. The Pixie App will then ask you to walk to find a stronger signal.
  • Possibly an issue while completing the scan:
    • Scanning with the phone very close to body
    • Scanning too fast
    • Walking during scan
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